Shipping & Returns
Shipping Policy
Processing Time
Orders are packed and shipped within 1-3 business days. Shipping times shown at checkout time reflect the transit time and do not account for processing times and shipping delays.
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U.S Shipping
We offer FREE shipping for domestic orders over $49! Shipping discount will automatically apply to your order when purchase requirements are met.
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Refund Policy
We have a 30 day full refund guarantee on eligible products.
A product is eligible for a refund if it is unopened and in the same condition that you received it. Any product that is opened or not in its original condition will be exempt from a return and refund.
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For returns, please send an email to orders@chewspawsitive.com and we will send you a prepaid shipping label.
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Unfortunately we can't offer you a refund if 30 days have gone by since your purchase.
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Exchanges
We will exchange items if they are defective or if you are unsatisfied with the product.